Research of comfort in public transport of Ternopil

Abstract

Comfort is one of the most important factors shaping the demand for public transport, but convenience factors are often overlooked when designing a transport network and evaluating efficiency. In urban passenger transport, especially in medium-sized cities, the choice of passenger mode depends on many important indicators, in addition to the duration of the trip. In order to improve the understanding of quantitative and qualitative indicators when using public transport, the design of transport services should correspond to the level of service expected by customers, which will ensure optimal capitalization of transport services. This study is the basis for public transport to formulate passenger transport policy in terms of maximum comfort of the population and develops a basis for measuring the most important factors of public transport convenience, minimum discomfort and maximum safety.Based on field research on the determinants of discomfort and weight, a quantitative indicator of the perception of comfort in the public transport network of Ternopil was determined, which can be used to predict the behavior of passengers when using public transport. It can be determined that the overall comfort of the public transport system of Ternopil depends on many factors, the most important of which is the density of passengers in cars during rush hour, although it is advisable to optimize the design of public transport network taking into account many comfort indicators. Personal cars are very important because owning and traveling with such vehicles is a traditional cultural and psychological value and status, and self-driving is a psychological advantage over public transport, so some groups stop choosing cars.The results of the study are the basis for understanding the attitude of passengers and the perception of the comfort of urban public transport and can be used as a tool for planning and operation of medium-sized urban transport networks.

Key words: passenger transportation, route, comfort, public transport, passenger transportation^ transport networks